December 2021 President’s Message
As 2021 draws to a close, I’d like to thank our membership for another great year. We have had substantial growth in both loans and deposits, which means our members are trusting us with their financial success.
Our motto is “big enough to serve you, small enough to care.” We are dedicated to offering the products and services our members need. In the past year in a half, we have launched products such as real-time transactions, remote deposit capture, in-house mortgages, and e-signatures.
Offering services to our membership is only part of the story. “Small enough to care” means when you call in, someone here is likely to know you. Instead of getting a random employee at a phone bank you will reach the person who opened your account, closed your loan, someone you see at the grocery store, at kid’s sporting events church, maybe even your neighbor. Our goal is a creating a life-long financial relationship with our members, meaning we take pride in helping you when you call in.
On behalf of the staff and Board of Directors of the Virginia Co-Op Credit Union I would like to take this time to wish all our member Happy Holidays and a Happy New Year in 2022!