October 2018 Presidents Message

President's Message from Donald Rausch, VCCU CEO

One of the many things I have learned in my twenty years in this industry is that change is constant. Changes in regulation, consumer expectations, and technology constantly drive these changes. We plan on making changes to better server our member/owners in the future.

This fall we are preparing for upgrading our core processing system to a more modern and flexible platform. The new platform will allow us to take advantage of technological advances to upgrade products and services, improve delivery, and ensure stability and sustainability for years to come. The upgrade will take effect in 2020 but will take almost all next year to strategically plan so we can have a seamless roll out to our membership. Our goal at the credit union is to provide products and services that would make financial transactions easier and accounts more accessible to our membership. We are looking at adding Bill Pay, Remote Deposit Capture, and a more streamlined and integrated online experience in 2020.

For the last 81 years VCCU has dedicated efforts to empower members to take hold of their financial future, meet our members changing needs, and to ensure a safe and sound membership organization. Over the same time span, we experienced tremendous technological advancement, member and asset growth, shifts in service demand and utilization, and other significant changes. Consistently we have met all opportunities and challenges head-on and in a transparent and trustworthy manner. These values shaped VCCU into the organization it is today and one that will be relevant in the future. It’s an organization that I am proud to be a part of and one that I am happy to report is having a very successful 2018, due to your active participation.

Thank you for being a member/owner of VCCU.

Sincerely,

Donald Rausch
President/CEO

photo of VCCU office

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